Returns Policy
Returns Policy.
If items which are damage in transit you have 30 days to contact me for replacement, on receipt by us subject to our inspection a replacement or a full refund will be issued. Contact by phone +44 (0)116 21 21 741 or e-mail info@brlines.co.uk
If an item is incorrectly ordered by a customer it can be returned to me providing it arrives undamaged and unused for replacement providing they contact me first by phone +44 (0)116 21 21 741 or e-mail info@brlines.co.uk for permission to send it back at no additional cost.
However if you change your mind and decide you don’t want the item but want a refund then there will be a handling charge of 25% applied to cover repacking and checking the item is of good order, to facilitate this please write to B. R. Lines at 48 Heddington Way, West Knighton, Leicester, LE2 6HF, or ring me on +44 (0)116 21 21 741 or e-mail info@brlines.co.uk